I got an email in my Facebook inbox that right away I just had to click on. In fact, I was concerned because this means that in the past few days Fanfiction.net has been prey to a hacker sending out mails to various people. My thoughts were that this was a hoax and I hope the main administrators can do something about this, whether issue a response saying that this “James” person is indeed a mod at the site, or that he is not and a solution like fixing the problem that led to the site’s infiltration.
However, I could not let AngstGoddess003′s message go unheard and had to share it. Of course, this was done with her permission.
Hey, I am better known in the Twilight fandom as AngstGoddess003. Lately, all of us in the fandom have been receiving suspicious email replies and citations from someone named James at email@example.com. He is unable to prove the validity of his employment there, and often to replies to emails snarkily, and with some of the poorest English I have ever seen. He refers to sexual content as “smut” and his emails are usually so laughable that one wonders if he’s 12.
The IPs and email headers on these do not match up to previously received replies from fanfiction.com. Very suspicious stuff.
I’ve been investigating him, since people are giving out info to him through emails (sigh… I know.. not smart!), but you know how it goes when contacting FFn. All support emails go to him, which means he’s either a troll that’s hijacked the address, or is just a new, dumb ass employee. Either way, I’ve been in contact with former staffers who confirm that James’ emails are far from the protocol they’ve known. They personally believe him to be a troll, and can’t see FFNET allowing his behavior.
Sadly, emails sent to the other two addresses provided (firstname.lastname@example.org and email@example.com) are going frustratingly unanswered. Of course, this is the FFn we all know and love.
BUT, no one can verify James’ place on the staff there, and if he is a fake, then he is somehow getting members’ personal contact information, which is quite worrying. And if he IS, in fact, a legitimate member of the FFNET staff, then I feel like we should have a superior or colleague to report his verbal abuse to, something he himself is completely unable or unwilling to provide to me.
The fact of the matter is, he is sending out hundreds of emails per day, and I can’t seem to officially confirm or debunk anything whatsoever. Hence, people are still talking to this man through firstname.lastname@example.org, and even possibly giving him information under the guise of keeping their stories live.
I want to get to the bottom of it, but am having some trouble reaching out to other fandoms to document their experiences with this person.
The first leg of my investigation can be found here: http://angstgoddess003.livejournal.com/26810.html
You can find me on Twitter here: http://twitter.com/AngstGoddess003
I know you post often at a very popular blog (Fan History), and was wondering if you’ve heard anything of this sort from other fandoms, or could offer me any advice or information about past activity from email@example.com.
For the last month or so, James has been answering all questions sent there. I actually, no lie, got a response the other day within five minutes of sending an email. Unheard of, yes? It is all very weird. I’m just hoping someone there can tell us something. Any info or advice you could offer would be truly invaluable. Perhaps if you even knew of a way that I could reach out to other fandoms on a broader basis than singular LJ comm posting, lol. That’d be awesome.
Thanks for your time. Sorry for bothering you!
What are your thoughts in this matter? Do you think it is a hoax?